Healthy Heart Rate: Polar IrDA USB Adapter Interface Review

I'm pretty good at getting devices up and running, but this thing is a complete mess. They don't have the software figured out, and the instructions for trying to fix it when it's not working are preposterously complicated. Note that it comes with no directions of any kind. In fact, it arrives with an unlabeled mini-disc with no indication of what it's for, what it is, how to use it, whether everyone needs it, or anything else. Nothing but the blank disc. Note that this device failing to work is a "Frequently Asked Question" on the Polar web site, and they have a list of about thirty things you're supposed to "check," most of which they don't explain as far as what it is you're checking FOR. (In other words, they say "Check the [whatever] setting," but they don't tell you anything about what that setting should be or what might be wrong with it.) Most of the instructions are outdated, don't apply to current version of Windows, or don't reflect current versions of their own software.

Mine will be going back -- the first thing from Amazon I have ever had to return.

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Product Description:
Transfer your training data quickly and easily with the Polar IR USB 2.0 adapter. You'll be able to download data from your HRM wirelessly to your PC via infrared signal so you can take an in-depth look at your stats. Store and analyze critical performance data and maintain a detailed training log. The IR interface works with the Polar F55, AXN500, AXN700, RS400, RS800, S610i, S710i,S720i S810i, S625X, S725, and S725X.
About Polar
The first EKG accurate wireless heart rate monitor was invented by Polar back in 1977 as a training tool for the Finnish National Cross Country Ski Team. The concept of "intensity training" by heart rate swept the athletic world in the eighties. By the 1990s, individuals were looking to heart rate monitors not only for performance training needs, but also for achieving everyday fitness goals. Today, the same concept of heart rate training is being used by world-class athletes as well as everyday people trying to lose weight. Polar is the leading brand among consumers, coaches, and personal trainers worldwide and the company is committed to not only producing the best products, but also being the leading educator on the benefits of heart rate based exercise.